9 Steps to Introducing Home Care When Your Family Member Says “No”

Home Care

9 Steps to Introducing Home Care When Your Family Member Says “No”


You are desperate for a break, but your older adult refuses an in-home caregiver. Or maybe you want to start care services in the home and your loved one denies a need for support. What are you to do?

Whether you are providing care to a loved one now and need a break or you want the chance to introduce caregiving to a loved one, seniors will usually resist getting help. Seniors often won’t admit that they need help, even when they struggle with day to day tasks. Formal in-home care can be a touchy subject and difficult to bring up without stirring emotions or causing tension. There are some important steps you can take to introduce home care in the right way to make the transition to care go smoothly. 

Below are 9 tips to make your loved one comfortable with professional care: 

Educate the caregiver before the introduction: Before the caregiver meets your mom or dad, share your parent’s likes, dislikes, and any care tips you have learned along the way with their new caregiver. Let the caregiver know about any unique hobbies, activities, or favorite places your mom or dad enjoy. This will give the caregiver a head start when it comes to creating a strong and trusting relationship. 

Frame the discussion through the advantages of care: Care recipients will often frame receiving care negatively by focusing on their own physical or mental limitations. It can be important to shift the discussion by emphasizing the benefits of receiving care and minimizing the focus on the individual’s limitations. 

Highlight that home care helps everyone involved: Seniors may feel that setting up and paying for home care may be burdensome to those that are making the arrangements. The care recipient should be reminded of how home care not only helps them but the individuals involved. For example, they could be informed about how professional caregivers will allow their family members to get vital breaks and time off through respite care. Also they can be advised on how a professional caregiver can free up their availability to facilitate more time together as a family since responsibilities can be handled by another individual. 

Bring in professionals or other authority figures: It may be beneficial for your family member if the suggestion or prescription of home care comes directly from a trusted figure. Doctors, care managers, or church leaders are all examples of individuals that can talk to the care recipient about the importance of proper support and care. The more people that are invested in the individual’s well-being, the greater the chance that your loved one will be receptive to additional support. 

Start gradually or short term: You may start by presenting in-home care as temporary or with just a few shifts per week. It may be a way to help bring down the walls that the patient has about receiving care. Then, with home care in place, they can see how helpful that the care actually is. It can go a long way in making them comfortable towards integrating home care as part of their routine. By choosing an agency that has compatible and compassionate caregivers, this process will be even easier for your family member to accept. 

Need someone to clean: Another way to start things gradually would be to state that the caregiver is coming in to help clean. Even if this isn’t the real reason, people will often be more receptive when it is framed in this way. And over time as they become agreeable and comfortable with a caregiver presence, services and scope can be expanded. 

Emphasize that they aren’t paying for it: Your loved one’s hesitation may be solely due to the fact that they don’t want to be paying for the service or to put the financial burden on others. If they aren’t directly paying for the service, or it is fully or partially covered by insurance, then it may be beneficial to highlight this to the individual. 

There is an existing relationship with the caregiver: You may want to pretend that the caregiver has a personal connection or friendship to you or the individual pushing for care. The perceived personal connection can help break down barriers for the care recipient. This can overcome potential trust concerns and help build a rapport and connection with the caregiver. 

Include your loved one in the process: Depending on the circumstances, it may make sense to involve them in every step of the process. After all, they will be the one most affected by the introduction of a caregiver. You may need to initiate some of the other steps listed here before they are in a place to willfully and actively be involved in the process. 

Bringing in the assistance of professional care is a major step in someone’s life. By following the steps outlined above, the transition can be smoother and more likely to be successful. Consider reading 8 Things Families Wish They Had Known Before Starting Home Care Services as another tool for making home care a success. 

Chosen Family Home Care has the experience and quality in caregivers to make things easier for you and your loved ones. Contact us today to learn more about the Chosen Family difference when it comes to in-home care services


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